Refund policy — access reservation
Last updated: 30 July 2026
Reserving a spot on the Adplico access list means paying your first month of the Starter plan up front, at the launch rate. This page sets out exactly what you pay for and when you get it back.
What you pay
A single payment covering the first month of the Starter plan at the launch rate (€35.99 in the euro area, $39 elsewhere, £31 in the United Kingdom). This is not a subscription: nothing is charged automatically afterwards. No subscription is created before your access is activated.
When your month starts
Your subscription month starts on the day your access is actually activated, not on the day you pay. You are never billed for waiting. Access opens in waves, in reservation order; we publish no opening date, because we would rather promise nothing than promise something we cannot keep.
Full refund before activation
As long as your access has not been activated, you are refunded in full — no conditions, no explanation required, no fees. The refund goes back to the original payment method; how quickly it shows on your statement is then up to your bank, usually within five to ten business days.
How to request a refund
Write to from the address you used to reserve, or simply reply to the confirmation email you received after paying. Nothing special is required: asking is enough. You will be refunded and your spot released.
After your access is activated
Once your access is activated, the month you paid for is used as an ordinary subscription month and is no longer refundable. You remain free to stop there: nothing renews without your explicit agreement. The label “ADPLICO RESERVATION” will appear on your bank statement.